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Senior Finance Business Intelligence Analyst

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Santa Clara, CA

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Senior Finance Business Intelligence Analyst

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

Were disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

Core responsibilities:

Be the subject matter expert in all of Finance related business intelligence processes

Gather business requirements from stakeholders on various analytics initiatives

Analyze requirements, determine optimal solutions and determine gap from current state, dependencies and risks

Develop business requirements documentation, process workflow diagrams, functional specifications, user acceptance test scripts and other supporting documentation for BI initiatives

Ownership of the Finance Analytics roadmap and Sustaining Engineering tracks prioritization with global Dev teams

Work with developers on determining level of effort and ensuring new functionality meets business objectives when delivered

Develop dashboard and report mockups with respect to the UI Best Practices and have impactful UI Design

Communicate status regularly with stakeholders and executive sponsors


Must Have:

10 years of industry experience with a minimum of 5 years as a senior BI analyst from the Finance domain

Excellent knowledge of Finance and FP & A processes methodologies

Solid understanding of business process management best practices & business intelligence concepts

Hands on experience with Data Analysis, SQL, and tableau or similar tools.

Familiarity with SAP BI, SAP S4 or ECC is required

Strong analytical ability and be able dive into technical details and design analytics solutions when needed

Excellent communication, presentation, and documentation skills

Accounting background will be a huge plus

Good to have

Good understanding of cloud based business models & cloud application technologies

Advanced skills using Microsoft Project, Excel, Word, PowerPoint, and Visio or similar products

Prior experience handling multiple projects in a fast-paced environment

Exceptional verbal, written communication and presentation skills

Experience with SAP HANA is a huge plus

Experience with Project Systems is highly desired

Business process design, project management, and/or Agile SDLC experience a plus

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at **************, or *********************** for assistance.

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Company Profile
Meet the Fastest-Growing Enterprise Software Company Over $1 Billion Some great ideas are born in a garage. Others in a dorm room. Or over pizza and beer. Some form like the perfect wave. ServiceNow is a great idea born at the beach—San Diego, 2004, to be exact. A little south of Silicon Valley. By founder Fred Luddy and a small tribe of techies and surfers. Fred believed that getting simple stuff done at work shouldn’t be so hard. And that the complex stuff should be easier to manage. He envisioned a world where anyone could create workflows that worked for—not against—them. He and his crew understood the cloud when clouds were still…well, just clouds. So they built ServiceNow, a cloud‑based platform that simplifies the way work gets done. Today, every enterprise is becoming a technology company, creating unprecedented challenges, opportunities, and complexity. ServiceNow lets them run smarter, faster, better. And it helps people spend their time on work that’s meaningful, not menial. Because work shouldn’t be so hard. It should feel like riding a wave. That’s ServiceNow. We make work flow.

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