Customer Project/Program Manager

Profile

Customer Project/Program Manager

Job Description

Requisition ID

1638941

Posting Date

01/22/2018

Category

Services

Location

Taguig City, Philippines | Philippines

Schedule

Full-time

Employee Status

Day Job

EEO Tagline: DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities

Account Business Office Account Engagement Lead (AEL) 

Job Qualifications:

Applies experience and subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives.

Works on problems/projects of diverse complexity and scope.

Exercises independent judgment within generally defined policies and practices to identify and select a solution.

Provides direction to team activities and facilitates information validation and team decision-making process. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issue.

Manages Business Office Startup Program/Project(s) for an assigned account within a broader team:

Manages individual deliverables and milestones

Responsible for overseeing program budget and schedules

Responsible for program oversight of business office startup project teams

Responsible for overall governance of aligned partner groups related to business management activities

Responsible for internal and external stakeholder management

Ensures contractual obligations during startup are met in a timely manner and facilitates contract changes related to business management scope of services within the contract through existing processes

1. Manages customer project delivery

· Revenue as detailed in Impact section

· Large/ moderately complex/ local or sub-region

· Medium/ high risk

· Medium complexity legal and commercial issues

2. Manages project financials including P&L

· Meets or exceeds Solution Opportunity Approval and Review (SOAR) approved budgets

· Provides reliable financial forecasts to company services management

3. Manages business development

· Identifies and develops new opportunities on current project

· Supports qualification and opportunity assessment for large and moderately complex opportunities

· Acts as opportunity manager for medium to high risk deals

4. Manages client relationships

· Manages mid to upper level client delivery relationships

· Frequently represents the organization to external customers/clients

5. Manages project team

· Manages internal as well as external resources with a team size less than 20 people

· Mentors and encourages skill development of project team members

· Provides performance review input and indication of area of development for team members

Requirements:

More than 3 years-experience in the IT Outsourcing business and a Degree in Computer Science, Information Technology, Business Administration (or equivalent combination of education and experience)

More than 3 years-experience structuring and managing large and complex projects involving multiple dependent project teams and partner groups

Ability to work effectively in diverse, foreign and multi-cultural environments

Ability to work effectively with a global team and across time zones

Ability to effectively manage peak workloads, short deadlines, and significant pressure

Process improvement and development experience

Proven experience with project management principals and tools (including assessment management, pricing, project management systems, communication)

Demonstrated expertise in the use of data management application such as Microsoft Excel and Access

PMP Certification

Skills/Requirements

Job Reference #:

1638941

Company info

DXC Technology Company
Website : http://www.dxc.technology/

Company Profile
DXC Technology helps clients harness the power of innovation to thrive on change. For more than 60 years, we have successfully guided the world’s largest enterprises and government agencies through successful change cycles. We take pride in our technology independence and our role as a trusted advisor. Our deep experience gives us a clear and confident vision to help clients navigate the future. As the world’s leading independent, end-to- end IT services company, we are uniquely positioned to lead digital transformations — creating greater value for clients, partners and shareholders, and presenting growth opportunities for our people. We are among the world’s best corporate citizens. We have 170,000 employees in more than 70 countries, serving some 6,000 clients. We tap into global talent, powerful next-generation IT solutions and extensive partner relationships to help clients transform digitally and seize opportunities. Our extensive partner network helps us drive collaboration and leverage technology independence. We have established more than 250 industry-leading global Partner Network relationships, including 15 strategic partners: Amazon Web Services, AT&T, Dell EMC, HCL, Hitachi, HPE, HP, IBM, Lenovo, Micro Focus, Microsoft, Oracle, PwC, SAP and ServiceNow.