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Data Analyst

Company name
Mitel Networks Corporation

Austin, TX

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Job Description
Data AnalystMitel seeks a seasoned, energetic, and highly motivated Business Analyst of Sales and Operational Data Analytics. The right candidate will have experience leading change coupled and improving sales targeting with strong data analysis skills to support our Sales Centers and operational effectiveness. This position will own the data and reporting used by the Sales Centers leadership team to increase efficiency, visibility and to drive change. The individual will interface with all levels of management and business operations. The Business Analyst will work collaboratively with executives, directors, and managers on data analytics and enhanced reporting to drive daily business improvement. Through understanding the business processes and the resulting data, the Business Analyst will provide key insights to the executive stakeholders and will shape key operational decisions.Job scope includes leading analytical projects for the organization, collaborating with Sales, Marketing, and other functions to identify, define specific sales opportunities. Provide data collection, process metric definition, and analysis, and identify areas of sales success and define the characteristics of the \sweet spot\ to direct and focus sales activities. Candidate must be comfortable with developing role and relationships for success and ability to work cross-functionally to pull data from various sources fine-tuning our sales focus. Candidate must have an enthusiastic and creative style to be successful in the role.Responsibilities:Interface with managers and senior leadership to assist data mining and decision makingDevelop a detailed knowledge of existing reporting systems to be able to distill and extract trends and recommended actionsMonitor and forecast key operational metrics supporting the Sales Centers (focused on defining which customer prospects to target by size, vertical, region, product, competitor etc.)Use statistical reporting tools to determine areas of opportunity for Mitel to effectively scale and excel in a high growth environmentMaintain project schedules and reporting on specified schedules and regularly communicate to key stakeholdersRequirements:5 years of professional experience in a Business Analyst rolePassion for leveraging technology to make business more effectiveNatural curiosity to think outside the box and imagine the possibilitiesExperience using a project improvement methodology and associated deliverablesDemonstrated proficiency with statistics and statistical analysis for decision makingExperienced in identifying and analyzing problems/issues and making recommendations and implementing solutionsProficient understanding of process design and ability to map processes, activities, decisions, and integration with other processesExperienced in the development and management of meaningful business metricsStrong interpersonal capabilities with the ability to work cross-functionally with executive management and functional leaders on sensitive issuesExperienced with SQL, Excel, R, etc.Exceptional attention to detail and an operational mindsetSaaS/recurring revenue industry experienceMust have 3 year experience (building reports and dashboards mandatory), SFDC Admin even better!Gainsight experience helpfulEducation: Bachelor's Degree in Business Administration, Information Systems, Computer Science, Mathematics, or Engineering or equivalent experience.Mitel is committed to fair and accessible employment practices. Upon request, accommodations will be made available throughout the recruitment process for persons with disabilities. For further information, please contact the Human Resources department.Mitel's recruitment practices are dedicated to identifying top talent. As an equal opportunity employer, we support a culture of diversity and equality and recognize the need for our workforce to be reflective of our global communities and customers. All decisions regarding recruitment will be made without regard to race, religious beliefs, color, gender, sexual orientation, marital status, physical and mental disability, age, ancestry or place of origin.

Company info

Mitel Networks Corporation
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Company Profile
Our globally connected world has forced businesses to rethink how they communicate. Mobile lifestyles, a flood of technology, economic pressures and an “always on” mentality have created both opportunity and challenges for organizations of all sizes. Mitel® (Nasdaq: MITL) simplifies complex communications and keeps businesses in step with the pace of change. Our innovations make it easier to connect and collaborate, while reducing costs and implementation headaches. We partner with market leaders like VMware® and Research in Motion® (RIM®) to make our solutions integrate seamlessly with theirs — increasing value to customers.

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