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Business Systems Analyst

Location
West Valley City, UT

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Job Description
RESPONSIBILITIES:
Kforce has a client seeking a Business Systems Analyst in Salt Lake City, UT. The Planning and Delivery organization within Enterprise Technology and Operations is looking for an experienced Business Systems Analyst in Salt Lake City to assist with ongoing initiatives impacting core systems and the various downstream systems and platforms.


Responsibilities:
* Be responsible for various system functions, including: Incident, change, system and project management
* Be responsible to troubleshoot websites, applications, and user access issues
* Document incident items and escalates as necessary
* Coordinate issue resolution and validation of service restored
* Assist in troubleshooting servers, transmissions, and firewall access issues
* Perform application trouble shooting, and make recommendations for improvements and changes
* Work with vendors as needed to resolve issues
* Be responsible to facilitate new or enhanced change management requests and post change validations
* Schedule change controls
* Be responsible to configure installed software on all environments, perform fine tuning, and application documentation
* Assist with Disaster recovery testing
* Be responsible for application and infrastructure monitoring, coordinates, with enterprise management and business unit on assigning and updating alerts
* Coordinates report reprints and monitors job processing
* May perform project management functions as either a project manager or team member

REQUIREMENTS:
* Bachelor's in Computer Science, Information Systems, Business Administration or other related field and 2 years' experience in business analysis, processes, procedures, project management, multiple technologies, frameworks, etc. or other directly related experience
* Working knowledge of business systems and applications, incident and change management, project and systems management
* Working knowledge of department specific processes and procedures
* Requires solid analytical, organizational, trouble shooting and problem solution skills
* Ability to elicit, gather and analysis data
* Solid presentation and technical and non-technical communication skills, both verbal and written
* Ability to function in a consultative role
* Ability to work with vendors
* Requires solid interpersonal skills with the ability to work with both management and staff employees
* Working knowledge of various software programs, including word processing, spreadsheets, etc.
* Experience with Infor / Trisyn Deposits and TIME systems is preferred


Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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