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Business Systems Analyst Agile/Waterfall

Company name
Ridgeway Biotechnology Research

San Antonio, TX

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Drawing upon the extensive regional and functional expertise of Eurasia Group's analysts, the Government Services group delivers innovative products and mission-focused analysis to agencies operating in today's dynamic and unpredictable geopolitical landscape. From forecasting and scenario analysis to focused research efforts, we provide unbiased and responsive products to decision-makers across the globe.Job DescriptionAnalyze, design, develop and implement standard operating procedures to support the frontline Retail and Sales Channels in meeting strategic business goals. Drives operational excellence by strategizing and developing day-to-day operational tactics for alignment of customer and employee impacting policy\/procedure changes with cross channel partners to ensure consistencies across all customer touch points. The Sr Analyst will collaborate with key partners and drive solutions that enable T-Mobile to meet key business objective while providing an excellent in store customer experience and will also be responsible for developing, reengineering, improving and maintaining standard operating procedures. The role will represent the Sales department at the enterprise level and will be expected to provide operational expertise to the enterprise while driving solutions that positively impact the department's ability to achieve key business metrics.Essential Functions? Lead the identification, analysis, prioritization, documentation and implementation of consistent key policy and procedure improvements, standard operating procedures, tools and methods that are repeatable and sustainable.? Solves complex, multi-faceted problems facing day-to-day operations; deliver simplified solutions that allow the department to seamlessly provide customer service excellence.? Proactively identify potential issues as a departmental expert and collaborate with cross-functional partners to mitigate issues and risks by

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Ridgeway Biotechnology Research

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