DICK'S Sporting Goods.
The Business Systems Analyst is primarily responsible for maintaining the solution definition and systems requirements of an application development project along with acting as a liaison between the Information Technology group and the Business Unit partners. The Business Systems Analyst through partnership with the business units will assist in defining business requirements, develop business processes, validate business processes against the system, develop functional system specifications, execute systems and integration testing and participate in end user training. The Business Systems Analyst will work with the development and technical teams to close gaps between the solution design and business processes. The Business Systems Analyst will become the “subject matter expert”, both from a business perspective and a system functionality perspective, for his/her defined area of the system(s). The Business Systems Analyst will own the functional requirements and sign off that the initial business requirements are being delivered with the end solution.
BUSINESS PROCESS DEVELOPMENT
Work with the business sponsor to document current and desired future state business processes.
Work with business sponsor to create realistic business use cases that determine the process that a user will execute when using the new and/or enhanced system.
Create business process test cases to test the new and/or enhanced system.
SYSTEMS DESIGN AND ANALYIS
Work with business sponsor to determine business requirements for new and/or enhanced system requests.
Identifies gaps between solution design and application capabilities, determines alternatives and negotiate solutions.
Create and own functional specifications for new and/or enhanced system development.
Hold functional specification review sessions with cross-functional team members (Business sponsors, IT, other Business Analysts, QA engineers, operations, and training group) for review of solution design, functionality and integration.
Ensures technical requirements are captured in the solution definition and identifies gaps, implementation dependencies and impact analysis.
Works with vendor software providers to ensure design and system changes are supported by the vendor.
Responsible defining and documenting systems flows and data integration flow across multiple applications.
Architecture and security reviews of systems architecture designs with development and
Ensures appropriate documentation concerning project deliverables, system support and ITS processes are
created, distributed to affected parties and maintained as necessary.
SCOPE CHANGE CONTROL
Monitor all issues associated with their area of responsibility.
Work with business sponsors, other IT function areas and IT management to prioritize issues.
Work with PMO to determine resources and timing.
Work with Project Manager to track statuses of issues.
SOLUTION CONFIGURATION AND BUILD
Identifies and recommends opportunities for more efficient use of application solutions to meet business needs.
Assists in moving projects and tasks through the change management process.
SOLUTION TESTING / TRAINING
Manage and Develop a systems and integration test strategy that accurately meets business use cases.
Develop a plan and coordination of regression testing.
Work with Project Manager to track statuses of testing issues, remediation and re-tests.
Coordinate and execute user acceptance testing sessions.
Conduct/Assist in the development of the training material for the end user group.
Conduct/Assist with hands on training sessions for end user group.
Responsible for creation and maintenance of accurate project status information that is communicated to the business sponsor(s) on regular scheduled intervals.
Planning and execution for Systems training and support as needed.
Primary contact for production issues escalation.
Work with Business Sponsor and Developers to determine actual issue.
Gather important data necessary for troubleshooting.
Work with Business sponsor, PMO, IT management to determine priority and resourcing.
Work with IT and Business Sponsor team members to resolve issues.
Support business function in documenting, prioritizing and facilitating break/fix situations and issue resolution including incidents, errors and problem investigations.
Supports the deployment and launch of projects and/or releases.
3-5 years of experience
Coraopolis, PA, US
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DICK'S Sporting Goods.
Website : http://www.dickssportinggoods.com
DICK’S Sporting Goods was founded in 1948 when an 18 year-old Dick Stack was working at an Army surplus store in Binghamton, New York. An avid fisherman, Dick was approached by the store owner to come up with a list of products needed to get into the fishing tackle business. After Dick presented his suggestions, the owner told him he was a dumb kid and had no idea what he was doing. Dick was upset and promptly quit. He went to his grandmother’s house where he spent a lot of time as a kid and told her what had happened.