We are seeking a level I Business Analyst to support our growing IT team! This role works with different departments at MDVIP to assess their needs and implement IT solutions that support organizational business goals. The BSA gathers business requirements, translates them into functional specifications that are implemented by vendors and technical teams. Working with senior staff, the BSA supports projects and enhancements through to implementation. In addition, the BSA is responsible for assisting with training, testing, deploying, and supporting the solution for the user community.Candidate Summary: The qualified candidate has one to two years of experience in a comparable role with a strong understanding of business processes methodologies, CRM systems and the ability to convey requirements to a technical team. Responsibilities:Uses process optimization methodologies to streamline business processes in preparation for system automation.Performs analysis and prepares business cases with the end users to articulate the business value of the project prior to development. May be required to complete application configuration for small enhancements. Conveys business requirements to technical teams using tools such as logical diagrams, use cases, Visio process flows, data samples, and functional requirements documents.Uses project management methodologies to manage operational support, business enhancements, and projects in support of implementing technology solutions.Collaborates with cross-functional teams.Qualifications:Education and Experience: • Bachelors degree in Computer Science, Management Information Systems from four-year college or university and at least one year related business experience; or equivalent combination of education and experience where two years related experience equals one year of schooling. • Relevant experience includes similar client facing business roles such as Business Analyst, Project Manager, Systems Analyst or Quality Assurance. Required Skills:• Basic CRM, Software Development, Database Technology skills. • Strong problem solving and critical thinking skills.• Strong attention to detail. • Ability to work independently and multitask.