Boston Scientific Corporation
Additional Locations: (n\/a); US-MN-Arden Hills; US-MN-Maple Grove Purpose and Passion \u2022 Comprehensive Benefits \u2022 Life-Work Integration \u2022 Community \u2022 Career Growth At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we\u2019re solving some of the most important healthcare industry challenges. Together, we\u2019re one global team committed to making a difference in people\u2019s lives around the world. This is a place where you can find a career with meaningful purpose\u2014improving lives through your life\u2019s work. Identifying solutions that truly matter gives my work purpose. Different Reasons. Same Mission. About the\u00a0role Looking to make a difference and collaborate in a newly created Center of Excellence (CoE) focused on Salesforce Customer Relationship Management? Boston Scientific is seeking an exceptionally talented and motivated individual to join our Global IS Customer Relationship Management Center of Excellence (COE). As a Senior Salesforce Tech Lead, you will support our Sales and Services global functions by being the expert on how BSC is utilizing the Salesforce.com product. Your\u00a0Responsibilities Liaise with business partners to understand business processes and prioritize needs. Work on support requests with business partners and developers to ensure successful use of developed functionality Work with business users and architects to define and document detailed user stories, process flows, and data models Complete administrative tasks such as profile and role, validations rules, custom objects, reports, and dashboards. Work with Integration, Developer and Quality Assurance team members to ensure user needs are complete, understood, and properly implemented. Enforce the intake process and Agile methodology. Ensure sustainability and extensibility of the requirements for which you are responsible. Maintain documentation on requirements for which you are responsible: user stories, backlog, data models, triggers, and descriptions of how each business function is using the object. Identify areas for process improvement and establish effective and efficient processes What we're looking for: Basic Qualifications Bachelor\u2019s degree plus 5 Years\u2019 Experience as a Business Analyst. 2 years of analysis experience in large global implementations of Salesforce.com. Experience with Sales and Service Cloud capabilities to include Case Management and Knowledge Management. Strong functional proficiency in Salesforce administrative tasks including, and not limited to: Profiles, roles, security, workflows, validation rules, triggers approvals, advanced formulas, custom objects, reports, and dashboards. Experience with Salesforce Reporting functions including dashboard & report design. Experience partnering with Services and Sales business functions. Experience with integration, including SAP ECC and Sales Reporting. Strong and effective written, verbal and presentation skills with the ability to collaborate with team members. Excellent problem solving and analytical skills. Preferred Qualifications: Salesforce.com Administrator and Developer Certification preferred. Experience creating and executing unit, integration and user acceptance test plans is preferred. Experience with Agile software development methodologies & sprint\/scrum processes. Experience with Marketing and Communities Cloud capabilities preferred. Experience with Salesforce Lightning preferred.
Boston Scientific Corporation
Website : http://www.bostonscientific.com
Our products and technologies are used to diagnose or treat a wide range of medical conditions, including heart, digestive, pulmonary, vascular, urological, women’s health, and chronic pain conditions. We continue to innovate in these areas and are extending our innovations into new geographies and high-growth adjacency markets.