Job Description: The System Analyst- Transportation & ID Card Services is responsible for supporting multiple systems which are used in the daily operations and management of Transportation & Brown ID Card Services. This position is responsible for providing business analysis, technical support and reporting functions for all systems in the department. This position is responsible for daily and other periodic system administration tasks, reporting, documentation and training, as well as making coordinated adjustments to system functionality. As a member of the small Transportation and Brown Card Services staff, this position may require direct business support of operations by assisting with customers. The System Analyst must provide technical support for all transportation related systems used in the operation of this department including: T2 Flex (parking administration), T2 Parking pay stations; LexisNexis (enforcement registration research); BUS shuttle tracker; RIPTA UPASS and Zipcar. The System Analyst will also provide technical support for all Brown Card related systems used in the operation of this department including C-CURE (ID card production\/security clearances); CBORD Odyssey (Bear Bucks and value port machines); OIM (identity management), and Banner (self-serve ID photo upload application) ensuring that Brown Card and related systems are operating accurately and efficiently. Job Qualifications: Bachelor\u2019s degree; 2 \u2013 4 years\u2019 system administration experience (higher education preferred) or equivalent combination of education and experience. Functional experience in parking\/transportation or ID card administration preferred. Experience with Oracle Identity Management (OIM), CBORD Odyssey\/GET, C-CURE, T2 Flex, ParkAdmin, and Passio Transit preferred Strong information technology (IT) skills required. Ability to work proficiently with the Microsoft Office suite including the use of VBA macros required. Must be able to support office operations using Google tools, Adobe Photoshop or other photo editing software. Proficiency with reporting tools required - SQL and Crystal Reports preferred. Web and HTML knowledge preferred. Ability to manipulate data from various systems. Excellent project management, business analysis and organization skills required. Ability to multitask by handling projects and priorities simultaneously. Ability to learn new technical skills quickly; ability to meet deadlines; strong service-orientation. Creativity and strong analytical and problem-solving skills. Excellent communication skills (interpersonal, oral and written), able to communicate effectively with technical and non-technical users. Demonstrated ability to work effectively with a diverse population and address high profile and sensitive situations. Evening or weekend availability may be required during system updates or implementations. Candidates please note: All offers of employment are contingent upon a criminal background check and education verification satisfactory to Brown. Recruiting Start Date: 2018-04-05-07: 00 Job Posting Title: System Analyst -Transportation & ID Card Services Department: Transportation and Brown Card Services Grade: Grade 9 Worker Type: Employee Worker Sub-Type: Regular Time Type: Full time Scheduled Weekly Hours: 37.5 Submission Guidelines: Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
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Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Public Health, School of Engineering, and the School of Professional Studies. With its talented and motivated student body and accomplished faculty, Brown is a leading research university that maintains a particular commitment to exceptional undergraduate instruction. Brown’s vibrant, diverse community consists of about 6,200 undergraduates, 2,000 graduate students, 490 medical school students, more than 5,000 summer, visiting, and online students, and over 700 faculty members. Brown students come from all 50 states and more than 115 countries. Undergraduates pursue bachelor’s degrees in more than 70 concentrations, ranging from Egyptology to cognitive neuroscience. Anything’s possible at Brown—the university’s commitment to undergraduate freedom means students must take responsibility as architects of their courses of study.