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Salesforce Architect

Company name
Eagle Creek Software Services

Orlando, FL

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Eagle Creek Software Services is a CRM and eCommerce services firm and the largest dedicated provider of on-shore and rural sourcing services in the US. Eagle Creek Software focuses on implementing, upgrading and extending the useful life of CRM, BI, and allied technologies. People are attracted to Eagle Creek for our focus; for our success, (rapid growth since 1999); for the opportunity to work on the largest and most innovative projects in the US with Fortune 1000 clients; and for our reputation for high quality.

Competitive Advantage

Since 2005, Eagle Creek has leveraged US based on-shore/off-site Consultants in our multiple Technology Centers. This has given us the ability to provide our customers with a cost-comparable alternative to off-shoring for many reasons: Technology Centers in the heart of the United States

No more than 2 time zones away from the customer

No more than a half day trip to inspect a project or engagement

Dedicated technological focus CRM, BI, eCommerce

Six month training programs for every consultant

The capability of delivering any phase and any size engagement

Supported by the most extensive onsite consulting team in the industry

Position Description:

The Architect will have responsibility for the successful implementation, integration, and customization of Salesforce applications for Eagle Creek s customers from project initiation to full customer production roll-out. In this capacity you will be an expert in Salesforce functionality, technology, and implementation in order to provide your accounts and team with a combination of pre-sales activities, solution consulting, technical contribution leadership, and mentoring.


A proven functional/technical professional with multiple full lifecycle SFDC implementations and at least 3 years of experience working with SFDC

Direct experience with SFDC Sales Cloud and Service Cloud (application design, architecture and development using Salesforce. com), certified a MAJOR PLUS

Strong SFDC knowledge and Integration components for SFDC ( for example, SFDC APIs, Apex controllers, Apex Web Services, Apex callout, outbound messaging, SFDC data loaders and ETL Tools - e. g. Datastage)

Strong technical foundation including: 5 years experience with advanced structured programming - APEX, Force. com,. Net, Java, SOA

Strong understanding of RDBMS concepts and structures, knowledge of SQL, structured system analysis and design patterns

Proven experience in overseeing the technical direction, development, and implementation of SFDC software solutions

Understands complex ETL and data migration practices and has performed multiple complex data migrations to SFDC

Work with leads to transform and develop new requirements into designs, development approaches and implementation

Ability to comprehend client requirements and provide the Business Solutions

Effectively work with management, on-site/off-site development staff to accomplish SFDC project deliverables

Effectively balance and prioritize multiple projects concurrently

Leads design and execution of business solutions

Demonstrates a broad understanding of the SFDC ecosystem and technical architectures

Demonstrates expert understanding of the SFDC development processes, serving as a resource to others

Demonstrates an in-depth knowledge of leading edge technologies and plans for the future of a technology and/or applications area

Brings technical and/or business systems knowledge from external sources and incorporates those ideas into IT

Ability to function in a team

Applied knowledge of SFDC and CRM processes including Sales, Services and Marketing functions.

Strong communication and interpersonal skills

Proven experience in mentoring and coaching team members

Strong knowledge of AGILE/SCRUM Processes


Function as Salesforce. com (SFDC) Architect, responsible for overall solution design including all SFDC components, integration and reporting

Present architecture options and recommendations - including configuration vs. customization

Provide advice on best practices and approaches to technology teams and internal business clients

Resolve enterprise issues related to IT architecture

Work with infrastructure teams to develop solutions

Lead development teams to deliver full lifecycle SFDC implementations from inception to roll-out, including code reviews

Perform gap analysis between SFDC capabilities and client requirements

Write comprehensive design specifications (functional specifications and solution/technical design document)

Assist in developing data movement strategies and implementing data cleansing/data quality tools

Work with IT and Product teams to identify and define the business needs and the solution to fulfill the requirements

Gather functional requirements, conduct analysis, and establish metrics for success

Assist in analyzing SFDC plugins and add-ons

Interface with SFDC technical SME s

Determine and enforce exit criteria through the different development phases

Design migration strategies with technical teams

Additional duties as required

Experience: SFDC Architect exp.

At least 2 years

Have worked enterprise deal

Business Analyst experience

At least 2 years

Involves travel

Eagle Creek is an Equal Opportunity/Affirmative Action Employer.


Orlando, Florida, United States of America





Employment Agency

Eagle Creek Software Services


Eagle Creek Software Services



Posted Date

5/16/2018 2:21:13 PM


Company info

Eagle Creek Software Services

Company Profile

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