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Business Analyst Cambridge

Company name
MicroSystems Automation Group MSAG

Cambridge, MA

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Business Analyst

MicroSystems Automation Group (MSAG), in support of the Volpe Center in Cambridge, seeks a Business Analyst with experience in the analysis of user needs and the development of functional and non-functional requirements for web based applications for the US Department of Transportation (DOT)

Essential Job functions:

Investigate and define the problem and the information to be processed, proposes system alternative solutions, and develops system requirements. 

Provide expertise in data and business process research and analysis, in conducting research/evaluations/studies as required, and in analyzing the results of the process to develop recommendations/solutions for transportation systems

Elicitation of business needs and requirements using a range of techniques, including user stories, storyboards, use cases, and process modeling; analyze and document client's complex business requirements and processes; communicate these requirements to appropriate parties

Work closely with software engineers and others to coordinate the analysis, design, and implementation of information systems to meet user needs.

Provide technical direction for software development tasks, including reviewing work products for correctness and adherence to the design concept and to user standards.

Has knowledge of and is able to apply Federal standards and other guidelines related to the development of secure systems and Section 508 compliant systems.

Performs preparation, production, and configuration management of formal IT documentation, including paper and electronic documents, on-line help systems, and web-based documents.

Provide expertise in the design, development, format, and preparation of a wide variety of IT documentation, including user guides, documentation guidelines, and IT documents

Basic Qualifications:

Certified Business Analysis Professional (CBAP)

Bachelor's degree in business administration, information systems, or related field preferred 5 years of related experience

Understanding of customer mission, strategic goals

Experience working with business processes and re-engineering

Experience working with various functional groups within an organization

Experience with structured analysis techniques; analysis and design of transportation system applications for various architectures (simple to complex); system application prototyping; operating systems and hardware interfaces; database structures, location, and data elements; and/or system benchmarking and performance evaluation. 

  Other Qualifications:

Strong interpersonal skills to interact with stakeholders: sponsors, customers, end users, and trainers, as well as project technical staff.

Superior writing skills

Good communicator and adept at presenting to small audiences of 10-20 people

Familiar with Enterprise Architecture frameworks, such as Zachman, Federal Enterprise Architecture, FSAM, etc.

Seasoned project management professional, with experience managing both plan driven and change driven project methods.

Experience with the full suite of MS Office tools, including Visio

Experience with automated development support tools, such as Visual SourceSafe, MS Project, Team Foundation Server, and SharePoint

Interested candidates should email their resume and a cover letter to [email protected]

, with the position title in the subject line, or apply to the position via our career portal at

MicroSystems Automation Group (MSAG) is a Service-Disabled Veteran-Owned Small Business headquartered in Falls Church, VA. Since our beginning in 1986, we have provided technology solutions for Government and Commercial clients. Our company has a GREAT corporate culture and is very customer and employee oriented.  Find our company reviews on at


Company info

MicroSystems Automation Group MSAG

Company Profile

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