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Business Analyst

Company name
Alliance of Professionals & Consultants, Inc

Kansas City, MO

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Our client is actively seeking a talented Business Analyst II to work at their location in Kansas City, MO. This is a ten month contract.Job Overview:This position designs, manages and leads efforts related to e-business products and services such as customer website portals, outbound email, text communications and other customer self-service applications. The incumbent should be a subject matter expert in user experience and user interface design practices and is responsible for maintaining a working knowledge of best practices in this area and employing that knowledge to improve Company systems and offerings. This involves regular and close interaction with IT staff. The position also supports and collaborates with other areas, especially those that have direct customer contact such as Marketing & Public Affairs and Customer Service.Key Responsibilities:· With general supervision, analyze and document business needs and requirements.Serve as a subject matter expert in the design, testing, and implementation of new applications and enhancements to existing applications.Provide end user support of production systems and new technologies.Provide day-to-day production system support to end users of assigned business unit Investigate initial reports of production application outage or instability, address to appropriate technical team for resolutionMaintain basic application configuration in applications related to assigned business unitIdentify opportunities for business process improvements Provide business function overview training to IT analystsCoordinate with

Company info

Alliance of Professionals & Consultants, Inc
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Company Profile
APC provides highly skilled, experienced professionals to develop solutions for our clients’ project or service needs in a responsive, ethical and valued manner. We have a proven track record of quickly providing high-quality professionals and can facilitate individual positions or team solutions. With almost 700 engaged professionals, APC has immediate access to a proven, qualified talent pool. Also, we can tap into networks to quickly recruit specialized talent for specific requirements or employ new professionals that our clients recommend. APC is proven, trusted and committed. We are "Professionals serving Professionals

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