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Program Manager Finance Operations

Location
Seattle, WA

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The Amazon Finance Operations team is seeking a Senior Program Manager to join our team focused on building a better experience for our valued consumer partners. We advocate for improvements through technology and partnering with various teams to define, design, and prioritize those enhancements in the ordering, fulfillment, payment and dispute resolution processes with vendors and sellers. Our team is focused on building a better experience for our valued consumer partners. We advocate for improvements through technology and partnering with various teams to define, design, and prioritize those enhancements in the ordering, fulfillment, payment and dispute resolution processes with vendors and sellers. This position requires the candidate to diagnose current Amazon processes and metrics, identify opportunities, work with business partners to identify tools/systems improvement opportunity, and validate the improvement effort. To succeed, you must have the ability to engage deeply with diverse and talented business partners, earn trust using fact and data, and have a demonstrated ability to advise and influence the decisions of senior business leaders through effective verbal and written communication. This candidate must possess excellent analytical skills, project management experience, and a track record of delivering projects in a complex and ambiguous environment.Key responsibilities of the role include: Use a data driven approach to identify areas of opportunity Partner with key suppliers to understand pain points and feedback to enhance their experience Identify waste, excessive cost, or enhancement opportunities in the procure to pay retail processes Partner with business and technical teams to design and implement solutions to meet critical global objectives Lead change management efforts to ensure actions are properly implemented and achieve the desired results Be the voice of vendors and sellers to the internal Amazon teams when appropriate Develop key metrics and shared goals that determine success for a particular area BASIC QUALIFICATIONS 6 years of professional experience in business analysis, operations, engineering, or finance position 2 years of relevant business leadership, setting and influencing strategic direction BA/BS degree Experience working with large data sets and software such as Microsoft Access, Cognos, Oracle Business Intelligence, etc. PREFERRED QUALIFICATIONS Lean Six Sigma Certification (DMADV or DFSS project methodologies), Certified Lean Sensei, Certified Quality Engineer, etc. Experience operating successfully in a fast-paced, results-oriented environment, and have the ability to influence senior business leaders through verbal and written communication, logical reasoning, and the presentation of alternatives Solid business judgment capable of driving an organization to the right results with a focused, pragmatic, approach to the business Ability to communicate complex topics simply with profound insight and deep understanding Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation ,

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