Gilbert, AZ, United States
Nov 20, 2022
Functional Business Analyst-Solution Manager
Are you an experienced, passionate pioneer in technology - a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.
Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below...
Work you'll do
Responsible for leading teams to complete all project deliverables
Consult clients and consulting teams on most relevant tools/techniques to solve client issues and exceed client requirements
Understand the benefits of process methodologies in conjunction with specific software application tools to enhance client environment
Plan, manage, and lead projects teams to deliver solutions in accordance to service level agreements
Manage, organize, and maintain goals established for project deliverables
Develop solutions to client problems via use of methodologies and software application tools, as well as being a subject matter expert on those solutions
Demonstrate accountability to successfully realize client goals
Human Services Transformation
Our Human Services Transformation team works to help transform how our Government and Public Services clients deliver their services to customers across a variety of channels such as walk-in, mail-in, call center, and self-service applications.
We deliver large, complex systems development and transformation projects to Human Service agencies at the federal, state, and local government level enabling us to collaborate with clients who serve those most in need. Budget constraints paired with increased demand for human services have challenged our clients to find efficiencies, do more with less, and rethink the way they deliver services.
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
10 years of Business Analyst experience.
Functional requirements development.
Experience interacting with business users to identify their needs, gathering requirements and authoring Business Requirement Documents across the deliverables of a project.
Demonstrate strong communication skills to translate technical software solutions to non-technical clients
Strong people management skills leading small to larger team spread across geographies
Strong communication skills, both written and oral
Plan, track, manage and lead small teams on short term sprints, and long- term software deployments
Ability to travel 10% of the time on a project to project basis
Limited immigration sponsorship may be available
Must be willing to live within a commutable distance from one of the following USDC areas:
Lake Mary, FL
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.