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Business Operations Analyst 5 - Lockbox Operations

Sioux Falls, SD

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Business Operations Analyst 5 - Lockbox Operations
U.S. Bank

Sioux Falls
Job #685449127
Responsible for architecting lockbox implementation solutions as well perform the setup of lockbox accounts with the features and functionalities detailed in new and existing clients’ business requirements. Act as Subject Matter Expert on both Operational and System capabilities and features to develop sustainable solutions to meet the ever increasing complexity being demanded by our clients. Compiles and analyzes detailed information and makes project release recommendations based on their findings. Communication includes both internal and external partnerships to ensure successful completion, installation, implementation, and ongoing support in accordance with client needs. Drives client facing communication to work through the stages of the implementations process. Provides project release direction and support including research, analysis, review, development, implementation, and monitoring of new or revised systems. This role acts as a liaison for project release and typically performs analysis supporting the strategies and objectives of the Lockbox area. Defines and performs systems analysis and development tasks to improve workflow and operating efficiency. Makes recommendations to standardize procedures and processes and to introduce new technology or improve existing technology. Analyzes costs of existing operations and prepares a cost/benefit analysis of recommended changes
Basic Qualifications
Bachelor's degree, or equivalent work experience
10 or more years of experience in operations/technology project management activities
Preferred Skills/Experience
Superior knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit
Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders
Comprehensive understanding of project management and testing methodology and procedures
Ability to develop test schedules, review testing plans, track test issues and report on test results
Strong analytical and forecasting skills
Ability to manage multiple tasks/projects and deadlines simultaneously with limited supervision
Ability to work as a team leader
Excellent verbal and written presentation and communication skills
Excellent computer skills, especially Microsoft Office applications
Prior experience or knowledge of RIDS lockbox system a plus
Ability to understand the relationship between client requirements, system capabilities and operational workflow and recommend a solution beneficial to all three
Knowledge of Agile project management philosophy a plus.
Business Ops Analysis
Primary Location:
United States
1st - Daytime
Average Hours Per Week:
Requisition ID:
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Updated 06/13/2018

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