Business Systems Analyst-II
The Technical Application Specialist II is responsible for providing analysis and second-tier support for the business areas assigned to them. The position involves, but is not limited to, gathering business requirements, the analysis of requirements, design, testing and estimation of medium to large-scale projects, product support, and coordination with team members on project development. This position involves coordination with other departments, business partners, and outside vendors in order to provide customer support.
Gather customer requirements to provide innovative solutions and recommend system, product and process enhancements.
Provide applications second-tier support for systems issue resolution including after hours support as assigned.
Implement business software and provide systems administration set-up and configuration.
Coordinate with program development teams on software interfaces used by supported business applications.
Work closely with internal business units to facilitate project completion.
Provide documentation of business rules, functional specifications, and process interpretation for assigned applications, systems, and business solutions.
Perform project planning, coordination and management on multiple projects.
Interface with software vendors and suppliers in support of business application software packages.
Communicate with managers and business partners on business systems and project statuses.
Design and create production and ad-hoc reports.
Advanced knowledge of business processes for supported business groups
Knowledge of business processes for supported business groups
Knowledge of security methodologies, policies, standards and best practices
Knowledgeable of best practices in information technology governance and regulatory landscape for financial institutions
Knowledge of **MEMBERS ONLY**SIGN UP NOW***.s core business functions, policies and procedures
Working knowledge of the consumer loan business
Working knowledge of all system applications
Working knowledge of the Corporate Business solution environment
Significant experience in a large and complex business environment
Advanced knowledge of information technology systems, infrastructure and operations
Advanced working knowledge of information systems and operations systems for supported business groups
Working knowledge of information systems and operations systems for supported business groups
Competent in the use of Microsoft Office software
Good in the use of Microsoft Office software
Strong in the use of Microsoft Office software
Ability to meet expected delivery dates and the tasks necessary to achieve objectives
Ability to analyze data using Excel for reporting and data mining purposes
Strong ability to analyze data using Excel for reporting and data mining purposes
Ability to interact with staff at all levels
Excellent writing and speaking skills
Good writing and speaking skills
Writing and speaking skills
Strong people skills
Good people skills
Must be a self-starter and able to manage the investigations function with minimal supervision
Experience with data visualization concepts and tools
Advance experience with data visualization concepts and tools
Advanced computer skills and conversance in information technology issues
Good computer skills and conversance in information technology issues
Computer skills and conversance in information technology issues
Ability to effectively lead, organize, and supervise
Ability to work directly with senior level management
High School Diploma with equivalent experience required
Associate Degree in computer studies or related business area preferred
Bachelor’s Degree in computer studies or related business area preferred
2-4 Years support experience in an IT environment and respective business area in analyzing and implementing applications systems. Required
3-5 Years support, analysis and implementation experience in an IT environment. Experience in a related business area preferred. Required
Occasional overtime or split shifts may be required;Subject to stressful situations;normal office environment;Fast-paced office environment;Strong focus on providing quality service to internal and external customers;Work a flexible schedule including extended business hours, weekends and holidays;Work additional hours based on production demands requiring mandatory overtime;Flexible schedule with possibility of working long hours;Limited travel may be required to support business needs;Must be able to deal with stressful office conditions while troubleshooting problems
Requisition ID: 2018-32899
External Company URL: ****Street: 4001 Embarcadero