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Business Systems Analyst - Noble Systems Dialer

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San Francisco, CA

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Scope of Job Limited direct impact to strategy and activities. Works on moderately complex tasks and/or projects. Position requires some evaluation, originality or ingenuity. Autonomy Performs duties under limited supervision, applying a broad knowledge of principles, practices and procedures. 

Administer, maintain and develop campaign screens and IVR flows for automated system processes and procedures through the use of Noble Systems application tools and software. Responsible for production duties which is not limited to, pre-production testing to ensure receipt of daily files and functionality of the system. Support scheduled reports and develop custom reports as required. Solve problems, and provide analysis on escalated production issues, work directly with end users and managers to assist in resolving issues. Make recommendations for continual process improvement based on analysis of processing results, and participate in technical solutions to automate processes and support their rollout. 

Job Requirements Typically requires a four-year college degree (e.g., B.S., B.A.) and 4-5 years of specific business knowledge and system design. Competencies \u2022 Accuracy / Attention to Detail \u2022 Process Management \u2022 IT Standards, Procedures & Policies \u2022 Business Assessment \u2022 Requirements Analysis \u2022 Implementation \u2022 Application Maintenance \u2022 SQL and Excel \u2022 Scripting

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Company Profile
Welcome to Comrise Established in 1984, Comrise is a global consulting firm with headquarters in the U.S. and China. Our teams specialize in Managed IT, Big Data, and Workforce Solutions – Staff Augmentation, Recruiting, RPO, and Payrolling. With nearly 30 years of experience, Comrise provides local talent and resources on a global scale.

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